One flat monthly fee — no setup fees, no per-minute charges. Every plan starts with a 14-day free trial, and you can keep your existing number.
For sole traders and small teams who just need every call answered.
For busier lines — adds voicemail recordings and your leads in one place.
For businesses that book appointments — your receptionist books straight into your calendar.
For multi-site and high-volume teams that need recordings and system integrations.
All plans: inbound calls of any duration · 14-day free trial, no charge during the trial · Pay by card or Direct Debit · All prices exclude VAT at 20%.
Every plan answers every call. The main difference is how many calls a month are included, plus extras like voicemail recordings, bookings and integrations.
| Feature | Essential | Starter | Professional | Business |
|---|---|---|---|---|
| Calls & numbers | ||||
| Calls a monthInbound calls, any duration | 150 | 300 | 1,000 | 5,000 |
| UK phone numbersOr divert your existing number | 1 | 1 | 1 | 2 |
| Keep your existing numberDivert it to your AiRingDesk number | ||||
| Answers 24/7, every day | ||||
| Your receptionist | ||||
| Trained on your businessServices, hours, areas, FAQs, how to handle calls | ||||
| Call transfers with handoff summary | ||||
| Custom AI personality & script | — | — | ||
| Appointment bookingInto your Google Calendar | — | — | ||
| AI voice & language selector | — | — | — | |
| After every call | ||||
| Email notification | ||||
| AI summary & transcript | ||||
| Dashboard | ||||
| Voicemail + recordings | — | |||
| Call dashboard & leads | — | |||
| Call recording | — | — | — | |
| CRM & webhook integration | — | — | — | |
| Support & extras | ||||
| UK support, Mon–Fri 9am–6pm | ||||
| Referral programme | — | |||
| Priority support | — | — | ||
| Dedicated account manager | — | — | — | |
Choose a plan and add a card or set up Direct Debit. Nothing is charged for 14 days. If you cancel during the trial, your account closes straight away and you pay nothing. If you keep going, your first payment is taken when the trial ends.
Yes. You can pay by card (Stripe) or Direct Debit (GoCardless). Both get the same 14-day free trial, and both are charged the plan price plus VAT.
All prices exclude VAT. VAT at 20% is added at checkout.
No. There are no setup fees and no per-minute charges — one flat monthly (or annual) fee. Calls of any length count as one call.
Extra callers are politely told your lines are busy and offered voicemail, and you're notified so you can upgrade. A call is never cut off mid-conversation.
Yes, from the Account page in your dashboard. Upgrades start straight away and you're charged the difference. Downgrades start at your next renewal.
Paying annually saves you two months compared with paying monthly. The per-month equivalent is shown when you switch to Annual above.
Yes — no lock-in and no cancellation fees. Cancel from your dashboard and your service keeps running until the end of the period you've paid for.
Pick the plan that covers the calls you get in a month. If you're not sure, start on Essential — you can upgrade at any time and the change is immediate. Our missed-call calculator also recommends a plan.
Ring our live demo to hear it first, then start your free trial. Tell us about your business, divert your number and you're live — usually in about 10 minutes.