Everything people ask before they start — setup, keeping your number, what your receptionist can do, billing and privacy.
Most businesses are live in about 10 minutes. Sign up, tell your receptionist about your business, then divert your number or pick a new one.
No. There's nothing to install. You can import your business details from your website, or answer a few quick questions instead, and edit everything later from your dashboard.
No problem — just fill in the quick questions about what you do, your opening hours, common enquiries and how you'd like calls answered.
Tell her your services, the areas you cover, opening hours, prices you're happy to share, your FAQs, what to ask each caller and how to handle urgent calls. You can update any of it from your dashboard whenever you like.
Call your own AiRingDesk number — you'll hear exactly what your customers hear. You can also ring our live demo on +44 7492 879452 before you sign up.
Yes. Divert your existing business number to your AiRingDesk number — when you're busy, when you don't answer, or all the time. Your customers keep calling the number they already know. You can also port your number to us.
Call diverts are set up with your phone provider or on your phone system, and usually take a few minutes. We'll guide you through it during setup.
Yes. You can choose a number with your own city's area code, such as London, Manchester or Birmingham.
Yes — as well as UK numbers, you can choose numbers in the US and several European countries.
As much as you want to give her. She works like a receptionist you've fully briefed — the more detail you add, the more questions she can answer on the spot.
Yes. Upload your manuals, FAQs and support guides in your dashboard and she answers callers from your own information, then passes anything she can't solve to your team. See customer support lines.
Yes. Aria is just the default name. Give her any name that suits your business and choose her greeting.
That's your choice. Most businesses have her introduce herself as a virtual receptionist. You decide exactly what she says when she answers.
Yes. Calls that need a person can be transferred to you or your team with a handoff summary, so callers never have to repeat themselves.
You tell her what counts as urgent for your business and who it should go to, and she follows those instructions every time.
Yes, on the Professional and Business plans she can book appointments straight into your Google Calendar.
On Starter and above, callers can leave a voicemail and you get the recording. On every plan she takes the caller's details and what they need.
The Business plan includes an AI voice and language selector.
Conversations are powered by Claude AI from Anthropic, and calls run on Twilio. It's built to hold natural conversations, not scripted menus.
An email with the caller's number, date, time and call length, an AI summary of what they want, and the transcript. See an example on How it works.
Usually within a minute of the call ending.
Every call is logged in your dashboard, searchable by caller, date and outcome.
Voicemail recordings are included from Starter. Full call recording is included on the Business plan.
The Essential plan — £29 a month + VAT for up to 150 calls, with a 14-day free trial, no setup fees and no contract.
Add a card or set up Direct Debit and nothing is charged for 14 days. Cancel during the trial and your account closes straight away with nothing to pay.
Yes — card (Stripe) or Direct Debit (GoCardless).
Extra callers are politely told your lines are busy and offered voicemail, and you're notified so you can upgrade. Calls are never cut off mid-conversation.
Yes, from your dashboard. Upgrades start straight away; downgrades start at your next renewal.
Yes — no lock-in and no cancellation fees. Your service runs until the end of the period you've paid for.
No. All prices exclude VAT; VAT at 20% is added at checkout.
AiRingDesk is built to UK GDPR and data protection standards and is registered with the ICO. Read our privacy policy for full details.
Calls to your AiRingDesk number are answered, recorded and transcribed so you can get summaries and transcripts. You can listen back to full call recordings on the Business plan.
Every call and connection is encrypted in transit (TLS), and payments are handled by Stripe and GoCardless.
Our UK support team is available Monday to Friday, 9am–6pm. Email hello@airingdesk.com or call +44 20 4634 8499.
Yes — follow the step-by-step setup guide.
Try another word, or ask us directly — hello@airingdesk.com or +44 20 4634 8499.
Ring our live demo to hear it first, then start your free trial. Tell us about your business, divert your number and you're live — usually in about 10 minutes.