How it works

Every call answered.
Even when you can't.

Your AI receptionist — called Aria, or any name you choose — answers every call to your business 24 hours a day, speaks to callers naturally, answers their questions using your own business information, and emails you a summary straight after each call.

14-day free trial £0 setup fees Keep your existing number Live in about 10 minutes Cancel anytime
How it works

Up and running in four steps

No technical knowledge needed. You tell us how you want your calls handled — your receptionist does the rest.

STEP 01

Keep your number — or pick a new one

Already have a business number? Divert it to your AiRingDesk number — when you're busy, when you don't answer, or all the time. Customers keep calling the number they know. No number yet? Choose a local one with your city's area code.

STEP 02

Name her & set her up your way

Rename your receptionist to suit your business, choose her greeting, and tell her your services, hours, areas, FAQs and how you want each type of call handled. Change any of it whenever you like.

STEP 03

Every call answered, 24/7

Evenings, weekends, bank holidays, or while you're with a client — your receptionist answers instantly, handles enquiries and takes the caller's name, number and what they need. No voicemail, no lost customers.

STEP 04

Summaries, transfers & alerts

After every call you get an email with a summary and transcript, and everything is logged in your dashboard. Calls that need a person can be transferred to you with a handoff summary.

Your business, your rules

How much can your receptionist know?

As much as you want to give her — and yes, she can go in depth. She works like a receptionist you've fully briefed: the more detail you add, the more questions she answers on the spot, and you can update it any time.

For example, she can know…
  • The types of care you offer — home care, live-in, respite, dementia care
  • The areas you cover and your office hours
  • How a new client starts — assessments, referrals, private or council-funded
  • Answers to the questions families usually ask
  • Which calls are urgent and who they go to
Services you offerWhat you do, and what you don't
Opening hours & areasWhere you work and when
Prices & policiesOnly what you're happy to share
Common questionsYour FAQs, answered your way
What to ask each callerThe details you need to call back
Urgent calls & transfersWhat's urgent and who to pass it to
Her name & greetingAria is just the default
How to take messagesWhat you want on every summary
What you receive

An email after every call

Moments after each call ends, you get a clear summary in your inbox — so you know who called, what they need and who to call back first.

AiRingDesk · to you
New call from 07700 900123 — appointment enquiry
From
07700 900123
Status
Completed
Duration
1m 42s
Time
Sat 19:42
AI SUMMARY

What the caller wants: A new-patient check-up, ideally a Saturday morning.

Caller details: Sarah Jones, 07700 900123, lives in Harrow.

Action needed: Call back on Monday to confirm a Saturday slot.

Other notes: Asked about prices — given the new-patient fee.

TRANSCRIPT

AriaGood evening, Bright Smile Dental, how can I help?

CallerHi, I'd like to book a check-up as a new patient…

AriaOf course. Can I take your name and best number?

▶ Voicemail recording · Starter++ Appointment details · Professional+▶ Full call recording · Business

Within a minute

The email arrives moments after the call ends — so you can call the right people back first.

Everything in one place

Every call is also logged in your dashboard, searchable by caller, date and outcome.

Your receptionist's name

Callers hear whatever name you give her — Aria is just the default.

Transfers with a handoff

When a call needs you, it's passed through with a summary, so callers never repeat themselves.

Example email for illustration — a fictional business and caller.

What's in the email on each plan

Included in your call emailEssentialStarterProfessionalBusiness
Pricing

Choose the plan that fits your calls

No setup fees. No per-minute charges. One flat monthly fee — and the cheapest way to start is Essential.

CHEAPEST START
Essential
£29 /mo + VAT
150 calls a month
  • 1 UK phone number
  • AI answering 24/7
  • Email notifications
  • Call transcripts & summaries
  • Call transfers
  • Dashboard
Starter
£49 /mo + VAT
300 calls a month
  • Everything in Essential
  • Voicemail with recordings
  • Call dashboard & leads
Professional
£149 /mo + VAT
1,000 calls a month
  • Everything in Starter
  • Appointment booking
  • Custom AI personality & script
  • Google Calendar integration
  • Priority support
Business
£349 /mo + VAT
5,000 calls a month
  • Everything in Professional
  • AI voice & language selector
  • CRM & webhook integration
  • Full call recording
  • 2 phone numbers
  • Personal onboarding call

All plans: inbound calls of any duration · 14-day free trial, no charge during the trial · Pay by card or Direct Debit · Annual billing saves 2 months · Upgrade any time — downgrades apply from your next renewal · All prices exclude VAT at 20%.

Questions

Common questions

How much information can it hold about my business?+

As much as you want to give it. It works like a receptionist you've fully briefed — your services, areas, opening hours, prices you're happy to share, your FAQs, what to ask each caller and how to handle urgent calls. The more detail you give, the more questions it answers on the spot, and you can update it any time.

Can I rename my receptionist?+

Yes. Aria is just the default name. Give your receptionist any name that suits your business, choose the greeting, and decide how she introduces herself — including whether she says she's a virtual receptionist.

Can I keep my existing phone number?+

Yes. Divert your existing number to your AiRingDesk number — when you're busy, when you don't answer, or all the time. Your customers keep calling the number they already know.

What's the cheapest way to start?+

The Essential plan — £29 a month + VAT for up to 150 calls, with a 14-day free trial, no setup fees and no contract. If you need more calls or extra features later, you can upgrade at any time.

What do I receive after each call?+

An email with the caller's number, date, time and call length, an AI summary of what they want, and the call transcript. Starter adds voicemail recordings, Professional adds appointment details, and Business adds full call recordings and CRM integration.

What happens if I go over my call limit?+

Extra callers are politely told your lines are busy and offered voicemail, and you're notified so you can upgrade. We never cut a call off mid-conversation.

Can I cancel anytime?+

Yes — no lock-in and no cancellation fees. Cancel from your dashboard and your account stays active until the end of your billing period.

Getting started

Try it free for 14 days

Hear your receptionist on our live demo line, start your free trial, tell us about your business and divert your number. Not sure which plan? Tell us roughly how many calls you get a month and we'll recommend one.